60 Night Peace of Mind Guarantee
Sleep on your new mattress for 60 nights with confidence. If it is genuinely not the right mattress for you, we will help you exchange it once, on selected premium mattresses.
We stand behind every mattress
Choosing a new mattress is one of the most important sleep decisions you will make, which is why we offer our 60 Night Peace of Mind Guarantee on selected premium mattresses from participating suppliers.
Sleep on it. Live with it. If after 60 nights it is genuinely not the right mattress for you, we will work with you to find one that is.
The 60 Night Guarantee is available on selected premium mattresses only. Ask our team at point of sale to confirm eligibility.
- Family owned since 1963
- NDIS registered provider
- Seniors Card welcome
- 60 Night Peace of Mind
Still have a question? Contact our team or call 02 6964 1009.
How it works
- Purchase your eligible mattress and a waterproof protector. Both are required to qualify for the guarantee.
- Sleep on your new mattress for a minimum of 30 consecutive nights before requesting an exchange.
- Contact our team before night 40 from your collection date if you want to proceed with an exchange.
- Return the mattress in immaculate, unstained, undamaged condition and choose a replacement of equal or greater value. A $395 administration fee applies.
Important conditions
| Minimum trial period | 30 consecutive nights |
| Exchange request window | By night 40 from your collection date |
| Administration fee | $395, non refundable |
| Exchanges allowed | One only, no second exchange |
| Protector required | Waterproof protector purchased at point of sale |
| Mattress condition | Must be immaculate, unstained and undamaged |
| Transport costs | Your responsibility to return the original and collect the replacement |
| Exchange value | Equal or greater value only |
| Refunds | Not available under this policy |
What the 60 Night Guarantee does not cover
- Adjustable bed bases
- Custom sizes or variation orders
- Mattresses purchased without a waterproof protector at point of sale
- Stained, damaged or unhygienic mattresses
- Second exchanges, one exchange per customer per purchase
Note on the adjustment period. A mild change in feel during the first few weeks is normal because your body is adapting to a new sleep surface. We recommend sleeping on your new mattress for the full 30 night minimum before requesting an exchange, since most customers find their comfort improves significantly after this period.
Which mattresses are eligible
The 60 Night Peace of Mind Guarantee applies to premium mattresses from participating suppliers, and our team will confirm eligibility at point of sale. Ask us in-store or call 02 6964 1009 for confirmation before you purchase.
Frequently asked questions
The 60 Night Peace of Mind Guarantee applies to selected premium mattresses from participating suppliers. Budget and boxed mattresses are generally not included, so ask our team at point of sale to confirm your mattress is eligible.
The $395, non refundable administration fee covers the administration, processing and preparation costs of exchanging your mattress, and it applies to every exchange made under the 60 Night Guarantee.
No. The 60 Night Peace of Mind Guarantee provides one exchange only. Refunds and store credit are not available under this policy, and no second exchanges are available.
A waterproof protector keeps the mattress in the clean, hygienic, undamaged condition required for an exchange, so a mattress that is stained or damaged is not eligible for return. The protector must be purchased at the same time as the mattress.
- Family owned since 1963
- NDIS registered provider
- Seniors Card welcome
- 60 Night Peace of Mind
Still have a question? Contact our team or call 02 6964 1009.